Payment Rules: Hide, Rename, and Reorder Payment Methods at Checkout
Payment Rules let you control which payment methods appear at checkout and how they're displayed. You can hide options you don't want customers to see, rename them for clarity, or reorder them to highlight your preferred methods.
What you can do with Payment Rules
| Action | What it does | Example |
|---|---|---|
| Hide (Plus only) | Removes a payment option from checkout | Hide "Cash on Delivery" for orders over $500 |
| Rename | Changes the label customers see | Show "PayPal" as "PayPal (Fastest checkout)" |
| Reorder (Plus only) | Changes the position in the list | Put "Shop Pay" at the top |
Creating a Payment Rule
- Open DC Order Limits in your Shopify admin
- Go to Checkout Rules → Payment Rules
- Click Create Rule
- Choose your action (Hide, Rename, or Reorder)
- Select which payment method(s) to target
- Add conditions if needed
- Save the rule
Changes apply at checkout immediately after saving.
Need ideas? See common use cases for examples of what other merchants set up.
Shopify Plus vs. non-Plus stores
Payment Rules features vary based on your Shopify plan. This is a Shopify platform limitation, not a limitation of DC Order Limits.
| Feature | Shopify Plus | Non-Plus plans |
|---|---|---|
| Hide payment methods | ✓ Works | ✗ Not available |
| Rename payment methods (except wallets) | ✓ Works | ✓ Works |
| Reorder payment methods | ✓ Works | ✗ Not available |
What can non-Plus stores do? Non-Plus stores can rename payment methods (like PayPal, Cash on Delivery, and buy-now-pay-later options) to make labels clearer for customers. Hiding and reordering payment methods requires Shopify Plus.
Why? Shopify restricts hide and reorder actions for payment methods to Plus stores only. This is enforced at the platform level.
Additional limitations (all plans)
Some payment methods have restrictions regardless of your Shopify plan:
| Payment Method | Hide | Rename | Reorder |
|---|---|---|---|
| Shop Pay | ✓ Yes (Plus) | ✗ No (has logo) | ✗ No |
| Apple Pay | ✓ Yes (Plus) | ✗ No (has logo) | ✓ Yes (Plus) |
| Google Pay | ✓ Yes (Plus) | ✗ No (has logo) | ✓ Yes (Plus) |
| Other wallets | ✓ Yes (Plus) | ✗ No (has logo) | ✓ Yes (Plus) |
| Gift cards (native) | ✓ Yes (Plus) | ✗ No | ✗ No |
Credit card customization (US/Canada)
For stores in the United States or Canada that are not on Shopify Plus, credit card customization rules (targeting "Shopify Payments") are silently ignored by Shopify at checkout. The rule will save, but won't take effect. This limitation doesn't apply to stores in other regions or to Shopify Plus stores.
Targeting payment methods
You can target payment methods in several ways:
| Target mode | What it means |
|---|---|
| By name | Target a specific method like "PayPal" or "Cash on Delivery" |
| By type | Target categories like "Buy now, pay later" or "Wallets" |
| All except one | Hide everything except your preferred payment method (Plus only) |
Finding your payment method names
The name you use in your rule depends on the type of payment method:
Manual payment methods (Bank Deposit, Cash on Delivery, etc.)
Use the exact name as it appears in your Shopify admin. The name is the same everywhere — what you see in admin is what appears at checkout, and what you target in your rule.
Credit card payments
Shopify shows a generic "Credit card" label at checkout, but you must target the provider name instead. For most stores using Shopify Payments, target "Shopify Payments" — not "Credit card".
To find your payment provider names:
- Go to Shopify Admin → Settings → Payments
- Review your active payment providers
- Note the provider name — this is what you target in your rule
Tip: Payment method names are case-sensitive. "paypal" won't match "PayPal".
Adding conditions
Conditions let you control when a rule applies. You can combine multiple conditions — when you do, all conditions must be met for the rule to take effect.
Cart value
Apply rules based on how much is in the customer's cart.
| Condition | When to use it |
|---|---|
| Minimum cart value | Rule only applies when the cart is at or above this amount |
| Maximum cart value | Rule only applies when the cart is at or below this amount |
Example: Hide "Cash on Delivery" when the cart is over $500 by setting a minimum cart value of $500. (Plus only)
Customer eligibility
Apply rules based on who the customer is.
| Condition | When to use it |
|---|---|
| Customer tags | Only apply the rule if the customer has (or doesn't have) specific tags |
| Customer is logged in | Only apply the rule for customers with an account who are signed in |
| Guest customers | Only apply the rule for customers checking out as guests |
Example: Rename "Net 30 Terms" to "Net 30 Terms (Wholesale Only)" so customers understand it's for approved buyers.
Products in cart
Apply rules based on what products are in the cart.
| Condition | When to use it |
|---|---|
| Product tags | Only apply the rule if the cart contains products with specific tags |
| Product types | Only apply the rule for certain product types |
| Specific products | Only apply the rule when specific products are in the cart |
| Collections | Only apply the rule when products from certain collections are in the cart |
Example: Hide "Buy now, pay later" options when the cart contains products tagged "final-sale" — preventing installment disputes on non-refundable items. (Plus only)
Shipping address
Apply rules based on where the order is being shipped.
| Condition | When to use it |
|---|---|
| Shipping country | Only apply the rule for orders shipping to specific countries |
| Shipping state/province | Only apply the rule for orders shipping to specific states or provinces |
| Shipping zip/postal code | Only apply the rule for orders shipping to specific zip or postal codes |
Example: Hide "Cash on Delivery" for international orders where COD isn't supported by your fulfillment provider. (Plus only)
Active dates
Schedule when a rule should be active. This is useful for promotions, seasonal changes, or temporary payment adjustments.
| Condition | When to use it |
|---|---|
| Start date | The rule won't apply until this date and time |
| End date | The rule stops applying after this date and time |
Example: During a flash sale, you want to disable "Buy now, pay later" to speed up checkouts. Set the start and end dates to match your sale window — the rule automatically activates and deactivates. (Plus only)
Tip: You can use just a start date (rule activates on that date and stays active), just an end date (rule is active now but stops on that date), or both (rule is only active during that window).
Common use cases
Rename payment methods for clarity
Make payment options clearer for customers.
- Action: Rename
- Target: "PayPal"
- New name: "PayPal (Fastest checkout)"
Rename BNPL for transparency
Help customers understand payment terms.
- Action: Rename
- Target: "Afterpay"
- New name: "Afterpay (Pay in 4 installments)"
Hide COD for high-value orders (Plus only)
Reduce risk by requiring prepayment for expensive orders.
- Action: Hide
- Target: "Cash on Delivery"
- Condition: Minimum cart value: $500
- Requires: Shopify Plus
Hide payment methods for non-wholesale customers (Plus only)
Restrict invoice or net terms to approved wholesale buyers only.
- Action: Hide
- Target: "Net 30 Terms"
- Condition: Customer tag does NOT contain: "Wholesale"
- Requires: Shopify Plus
Hide BNPL for final sale items (Plus only)
Prevent installment payment disputes on non-refundable products.
- Action: Hide
- Target: "Afterpay", "Klarna", "Shop Pay Installments"
- Condition: Product tag: "final-sale"
- Requires: Shopify Plus
Promote Shop Pay at checkout (Plus only)
Move your fastest checkout option to the top of the list.
- Action: Reorder
- Target: "Shop Pay"
- New position: First
- Requires: Shopify Plus
Rename credit card for clarity (Plus only)
Help customers understand their options.
- Action: Rename
- Target: "Shopify Payments" (not "Credit card")
- New name: "Credit or Debit Card"
- Requires: Shopify Plus
Things to know
- At least one option must remain: Shopify requires at least one payment method at checkout. You can't hide all options.
- Target provider names for credit cards: Use "Shopify Payments" (or your provider's name), not the "Credit card" label shown at checkout.
- Hide and reorder require Plus: Only rename is available on non-Plus Shopify plans. This is a Shopify platform limitation.
- Payment provider limitations: Some payment providers control their own display names and icons. Renaming may only affect the text label, not the icon.
- Rules are evaluated in order: If multiple rules could apply, the first matching rule takes effect.
Related Articles
- Shipping Rules — Hide, rename, or reorder delivery options at checkout.
- Shopify Plus vs Non-Plus: Checkout Rules Differences — Complete breakdown of what works on each Shopify plan.